What is a Chatbot?
You’ve likely talked to a robot already without even knowing it. And you might have even heard the term “chatbot” in the news. But what is a chatbot? How do chatbots work?
Essentially, a chatbot is just a robot chat that imitates human conversations through voice commands, text chats, or both. It’s a virtual conversation in which one party is an online talking robot.
The artificial intelligence feature within talking robots has been used in various industries to deliver information or perform tasks, such as telling the weather, making flight reservations, or purchasing products.
Chatbot Technology
Inside the artificial intelligence of a chatbot is machine learning and what’s known as natural-language processing (NLP). Machine learning can be applied in different fields to create various chatbot algorithms, while NLP has the ability to pick up conversational cadences and mimic human conversation.
The chatbot is trained to translate the input data into a desired output value. When given this data, it analyzes and forms context to point to the relevant data to react to spoken or written prompts. Looking into deep learning within AI, the machine discovers new patterns in the data without any prior information or training, then extracts and stores the pattern.
This machine learning algorithm, known as neural networks, consists of different layers for analyzing and learning data. Inspired by the human brain, each layer is consists of its own artificial neurons that are interconnected and responsive to one another. Each connection is weighted by previous learning patterns or events and with each input of data, more “learning” takes place.
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